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FAQ
frequently asked questions
Questions? Feel free to call us.
It is impossible for us to answer all the questions our customers have here.Therefore: Simply call us on +49 160 94426460 or send a WhatsApp message to the same number.We will answer your questions as soon as possible.
Do you also ship internationally?
Yes, we ship within the EU. Shipping costs via DHL are currently €16.49.
What special colors are available for the cloc?
Our cloc can be painted in any color from the RAL Classic color chart. You can view the chart online and then simply provide us with your desired color code. Special colors, however, will incur an additional charge.
Can I change the color if I don't like it anymore?
Yes, it's easily possible to change the colored lids. However, the replacement should be carried out by us.
How do I switch the clock to summer or winter time?
Our cloc can be easily rotated by hand in its recordings, allowing it to be set forward or backward by one hour.
What material is the cloc made of?
The arrow-shaped lid of our cloc is made of a strong, impact-resistant plastic. After casting, the lids are individually coated with a high-quality lacquer with a velvety finish. The backs are made of anodized aluminum.
Can I hang the Cloc on very uneven walls?
It depends on the specific situation. We need to ensure that the front edges of our mounting brackets have sufficient contact surface on the wall for proper adhesion. It's also important that the clock can rotate freely on a surface with a diameter of 30 cm without getting stuck to the wall. Feel free to call us, and we'll try to help you further.
Can the batteries be replaced?
Yes, the batteries can be replaced. However, this is not necessary, as the batteries are hardly stressed during the few charging cycles.
How can I clean the cloc?
Normally, dust doesn't settle on our cloc because of the constant rotation. If it does, just blow on it vigorously.
How exactly does the cloc work?
The cloc is powered by quartz movements that run with great accuracy.
How long is the Cloc warranty?
The statutory warranty of 2 years applies. In addition, we offer a further 5-year warranty on the movement and electronics.And should the highly unlikely event occur that the cloc stops working after this time, we will certainly find a goodwill solution. That's a promise.
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