These General Terms and Conditions (GTC) apply to all orders placed by consumers (§ 13 BGB) via our online shop www.cloc.de, or via letter or email sent to one of our contact addresses. Business-to-business (B2B) orders are not the subject of this shop.

The purchase agreement is concluded with:

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Stefan Dassel

Hans-Carossa-Straße 2

82131 Stockdorf

Phone: +49 160 94426460

Email: hallo@cloc.de

VAT ID: DE 159957600

When visiting this website, your surfing behavior may be statistically evaluated. This occurs primarily through the use of so-called analysis programs. You can find detailed information regarding these analysis programs in the following privacy policy.

All prices include the statutory value-added tax (VAT). In addition to the prices listed, shipping costs may apply; these will be clearly indicated as a separate item during the ordering process.

Delivery is made within Germany and to all EU member states. Unless otherwise stated, delivery times are generally 3–5 business days within Germany and 10 days to EU countries.

In the shop, the payment methods supported by Wix are available to you (e.g., credit card, PayPal, Klarna, etc.). Your payment method will be charged immediately upon completion of the order.

The goods remain our property until full payment has been received.

Consumers have a statutory right of withdrawal. Information regarding this can be found in our cancellation policy.

The goods remain our property until full payment has been made.

We are liable without limitation for intent and gross negligence. For simple negligence, we are liable only in the event of a breach of essential contractual obligations (cardinal obligations), limited, however, to the foreseeable damage. Liability for damages resulting from injury to life, body, or health remains unaffected.

The EU Commission provides a platform for Online Dispute Resolution (ODR), which you can find here: https://ec.europa.eu/consumers/odr. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

German law applies, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG). Should individual provisions of these Terms and Conditions be or become invalid, in whole or in part, the validity of the remaining provisions shall remain unaffected.